Scam Alert: Please Read

We've learned that some past and upcoming guests have received phone calls, texts, or messages from people pretending to be Inn On The Harbour.

Please note

Ask for card details or passwords

We will never call, text, or message you asking for credit card details, passwords, or extra payment.

Send payment links

We will never ask you to pay through a link, gift cards, or e-transfer to "confirm" or "secure" your booking.

Put your reservation at risk

Your reservation is not at risk, and no action is needed unless you hear directly from us through official channels.

If you receive a suspicious call or message

  1. 1. Hang up or don't reply

    Don't engage with the caller or respond to the message.

  2. 2. Don't click links or share info

    Never click any links or share personal or payment information.

  3. 3. Contact us directly

    Call us at +1 519 782 7623 or email bookings@innontheharbour.net to confirm anything about your booking.

  4. 4. Already shared card details?

    Please contact your bank right away so they can protect your account.

When in doubt, reach out

If anything about a call or message feels off, contact us directly through our official channels — we're happy to confirm.